Archive for Marina Bay

Team Build @ The Aquarium Resorts World Sentosa

Well I am so glad that the world of Team Builds still exists – it is a great way to get to know your team better…and also have a bit of reflection on the year gone by and the expectations on what we can do better for the year ahead.

So we had a 3-day meeting, followed by a trip to the Aquarium at the Resorts World Sentosa – I always wanted to go, so finally managed too.

Aquarium Singapore

Aquarium Singapore

As you can see from the below, it was a great trip, definitely worth a visit when you are in Sentosa…

The best thing about this place is that it is meant to have the largest acrylic aquarium display – according to the Guinness Book of Records – so it was a great opportunity to see it in all its glory.

The World Record Aquarium Display

The World Record Aquarium Display

I am always a bit apprehensive about whether they can pull off something like an aquarium – and still make it feel and look natural, and I must admit, I think they did it well!

…And what happens after a long day at the Aquarium, well a fish dinner with the team. Very delicious and delightful – and more importantly, very filling 🙂

Arthur Guinness Day

It all started in 2009, as a way to celebrate the 250th anniversary of Arthur Guinness – and the Arthur Guinness Day was created. Since then, every year, the day has been celebrated in September. Whilst it is seen as a marketing ploy by Diageo, the owner’s of Guinness…which I must admit is likely the case, it still works for me…as it gives me another excuse to raise a toast to Arthur Guinness.

The Guinness Tent - Outside

The Guinness Tent – Outside

This year, Guinness Singapore opted to celebrate by arranging a free concert in Singapore – at a ‘secret venue’. 1759 tickets were on offer…and basically people had to select ways to get them, either taking a photo with Guinness symbolised somewhere, or similar. My approach was based on the Guinness tent being created at Raffles Place which was created to market the new Guinness tap – you went there, poured your own Guinness and you get 2 free tickets + a free pint to enjoy. So I did this route – haha 🙂

The Fray

The Fray @ Arthur’s Day

The concert itself was actually based on the Promenade at Bayfront, near Marina Bay Financial Centre, which for us was a perfect location – after work.

Great views inside the Tent!

Great views inside the Tent!

It was on Thursday 27th September, and the Fray (US music act) was the band that played throughout the night. I must admit it was very enjoyable, and the best thing is, people kept giving us their free Guinness vouchers, so we only paid a few pints during the night – the voucher allowed a free pint – BONUS! When we did have to buy a pint, it was only S$10 per pint, so about S$4 cheaper – so not too bad 🙂

All in all – a great night! Hic!!

Free Dental Screening – Yes Please :)

There was an email mailing at work that offered a free dental screening and check-up at T32 Dental Pearl – the closest branch from the office was One Raffles Mall near the Esplanade MRT, so I decided to go in late on Friday, to pay a visit.

They did an x-ray screening as well as a general consultation – and pretty much said my teeth were fine (bonus!). They did however, advised me that my teeth were ground down, mainly due to stress or similar, which causes the grinding during my sleep. It was also good to see that my 3 wisdom teeth were behaving themselves, although I am unsure why only 3 developed! So all-in-all, a clean bill of health.

Singapore F1GP 2013 – Fun Fun Fun

One of the other (subtle) reasons to come back to Singapore was to take part and witness the fantastic spectacle that is the Formula One Night Race on the streets of Singapore. It’s still an amazing sight, seeing the City Centre transform from a buzzling shopping and sightseeing district to an electrifying show that lasts across 3 days. In fact, the best time to walk around is when they first shut off the roads to traffic on Wednesday afternoon. It is just surreal, as you walk around the circuit as they make the final touches, and you know a couple of days later millions of dollars worth of motor car would be zooming by on the very road that you are walking along. It’s also interesting how they transform the circuit itself, removing some of the traffic lights, street lights and kerbs to make it a proper and fully-fledged F1 circuit.

This year, I decided to celebrate it across the 3 days of the race – plus a sneak preview viewing – including the Thursday evening to welcome a old work colleague from the UK who was passing on through Singapore.

Wednesday, 18th September – the traffic shut-down day
A couple of days before, the teams have all arrived to acclimatise and ‘feel’ the circuit. After work, a colleague and I went down to Turn 13 by Raffles Place (by Gate 6) to enter the circuit and walk around. We walked towards City Hall along Esplanade Drive before making it around to St Andrews Road, before come back past the Fullerton Hotel near to the Anderson Bridge. A nice and relaxing view, and we managed to bag some great photos.

Thursday, 19th September – the day before the race
A ex-colleague from the UK was travelling through Singapore for a work-trip, so after work we decided to go to Marina Bay Sands and the Ku De Ta sky-bar for some well-deserved drinks after work. It was a great buzz up there, although we failed to see any F1 drivers – who apparently usually turn up during on the few nights preceding a race. We took some wicked photos from the viewing platform, as it is amazing to see the Singapore sky-line lit-up with the F1 street lights. Amazing sight in deed!

We then decided to head down towards the pit area – and although we couldn’t go onto the pit straight itself, we stayed around Raffles Boulevard and the pit entrance to see if we can see any drivers pass by. We were told that Alonso had already walked on by, as apparently the drivers cycle, drive, or walk the circuit to get familiar with it. After about 20 minutes in the humid night skies, we decided to head on to the hotel, so we can say our goodbyes, before the rest of us went into a taxi and on our way back home.

Friday, 20th September – Practice Day
After work, I headed down to Turn 13 again, and went through the gates. I wanted to take the opportunity to try out a few good vantage spots for Qualifying and Race day. This area was good, but it was far too fast to really enjoy a good view. I then went back to Turn 11-12, and this bit was quite nice – as it a slow chicane. The sounds were electrifying and went straight through your body. I joined a couple of mates and we stayed around the City Hall Zone 4 area – to take the sights and enjoy the atmosphere. We didn’t want to stay for the concert after the racing, so for some grub at City Hall. The Mos Burger was ‘okay’ but really was needed before I headed back home to sleep on the busy MRT.

Saturday, 21st September – Qualifying Day
I took it easy in the morning, as I knew it would be a long day ahead. I headed down around 430 ish to enjoy the first few sessions of the Porsche Carrera Asia Cup and the GP2 races (practice, qualifying etc). I then headed across to Zone 1 and 2 to take advantage of this area. I got some good, and drinks, and ended up on the viewing platform at the last corner before the pits/home-straight. A great feeling here, as you can look down at the pit entrance and the pit straight area, as well as the final turning and circuit. I then agreed to meet up an ex-colleague who was with his friends at Zone 4, so headed back towards City Hall. We chilled around the Padang area, enjoyed some food, some refreshing beers, and then readied ourselves for the Killers concert – which would start after the F1 Qualifying had finished.

The concert started, and we had a great area to enjoy the show – it was fantastic, great choons, great atmosphere, great company. The Killers rock – just a shame that we only had an hour and a half set – wish it was far longer 🙂 Just makes me more prepared to see them in concert on their next world tour 🙂

Sunday, 22nd September – Race Day
On Sunday, I wanted to arrive early and enjoy the view. I decided to stay around Zone 1 and 2 – and whilst watching the Porsche Race and GP2 motor cars, I think I found a great corner just before Turn 5, it’s a nice corner, but there was this great viewing platform as the cars get close to the fence, and slow for the corner. After about an hour of watching, I decided to visit the Singapore Flyer – which is complimentary for Zone 1 ticket holders. It was a great time to visit, as it was just before Race started – so saw the Parade lap and the great pit straight, as the mechanics put the finishes touches on the F1 cars. After the 30 minute trip on the Flyer, I returned to my Turn 5 viewing platform, and enjoyed the race spin by. What a wicked atmosphere – truly love it!

As the race was getting towards the end, I raced (excuse the pun) back to Zone 4 and the Panang to meet up a friend from work, to enjoy Rihanna’s concert. After getting trapped behind some fencing, it turned out to be an access to the Mosh Pit was. After about 30 minutes waiting, they let us through, and I ended up right up close to the stage, just on the right hand side. It was a great area, and you could feel the vibe throughout. The concert itself was pretty average, I didn’t really like the dance routines, although the songs were pretty good. Personally, I am glad I saw it, ‘cos really just made up my mind that I would pay to see her in concert again 🙂

The only thing I didn’t managed to do, this time around, was walk along the pit straight, which opens up at the end of the race. Last time I did that, it was fantastic, as you can view the winning cars in the pits, within the Parc Ferme from the pit fence.

Now the magic question, should I purchase the Early Bird Tickets for 2014’s race…haha!

All in all – an incredible week of events leading up to a great race…it was Vettal’s race, so he deserved the win.

My tenth year anniversary at Amex

10 years ago to the day, I embarked on what would become a new life adventure. Never would I have thought of the work style I would have encountered during this period – and fun of course!

I initially joined Amex on an IT Graduate Scheme on 1st September 2003, a scheme that was piloted in 2003 after a period of absence in the Amex Tech (AET) division, due to the dot com crash in 2000. The then CIO, Glen Salow, commented that after an absence of graduates in IT, it was important to bring in and develop new talent into the AET division, and the IT Graduate Scheme was developed with this sole purpose in mind.

Unlike the previous approach which resulted in 1-2 graduates being recruited as part of the wider company wide scheme – which continued, but focused on sales, operations, project management, marketing etc, the IT one focused on IT only (you could have guessed that from the title of the scheme) and with an increase intake of 30 graduates a year, with the intention to convert about 10% as full term employees at the end of the 2 year scheme. They event sponsored a Masters of Science as part of the programme.

I succeeded in completing the graduate scheme and got a distinction in the MSc degree as well…bonus! … and enjoyed the experience in the Project Management field.

After 18 months I managed to secure a permanent position in the GNS business (jumping from Tech to Business) on 1st December, and actually the timing resulted in me attending the Global employee conference in Miami. Wow that was a spot of luck and a great opportunity to meet and great all of my fellow colleagues in the division. I had some really enjoyable experiences, including working on some really high-profile, challenging but enjoyable projects, and did a few business trips as well. In March 2008, I was prompted to a Senior PM in the same team. I continued to do well in my role, including driving consultancy placements in Greece, Latvia and in 2011 in Saudi Arabia – the latter involved providing PM training to the Partner Bank organisation a that was an experience.

I then managed to secure a secondment (as part of a Global Rotation Programme) in the second half of 2011, and did well on this. So much so, I managed to secure an Internal transfer into the JAPA region, based on Singapore starting on 1st January 2013. I continue to do well in my role, helping to implement key initiatives, and take on a more operational role too (which is certainly different to my role in the UK).

And as they say the rest is history. 10 years on, I don’t know what the future will have for me. I have seen many interesting experiences (some good, some ‘different’), and I have managed to bypass several retrenchments over the past decade as well…phew!

Let’s see what happens in the next 10 years…where will I be, what will I be doing? Who knows!! One thing for sure, I will still be having fun and more importantly smiling strong 🙂

Bank Bar and Bistro Tuesday Pub Quiz

Having missed out a couple of quiz nights over the past month, I decided to make the effort and turn up this time – I can’t say no to a fun night with a few friends, and to Guinness (shock horror).

I also made a special effort to ensure work didn’t get in the way which has happened to the previous sessions.

The Bank Pub Quiz is scheduled twice a month (every other Tuesday), and it was actually a good venue for it – being in close proximity of the office, but far enough to relax in a great setting.

We did pretty well – ended up in the middle of the table by the end of the night, and I actually did well answering some of the questions – and focused on one particular round (the tunes we want to pretend we don’t know) – well I was brought up in the 80’s and 90’s – haha!

I definitely will do it again soon…

Bank Bar and Bistro – Sunday Lunch

A venue that has been praised highly on the Sunday Roast visit list, is Bank Bar and Bistro – so I thought I’d give it a go.

The only issue with this place, is that it is in Asia Square near to Raffles Place MRT, and the Marina Bay Financial Centre (you can see where this is going). Namely, that it feels too close to work, and makes me feel I am in the wrong area for a Sunday – but alas, I still wanted to give it a go 🙂

It’s a nice venue, very spacious, and easy to get too, but environment around the place is very quiet though (as we really are in the new Financial Centre of Singapore. The only thing that helps is Lau Pa Sat food court is opposite, so there are still “some” people around. A few expats Brits visited during the lunch, but it was not that busy.

It was a pretty nice roast, served quickly and of course accompanied by my usual Guinness. I would visit again, but as I said, the issue is that it just feels too close to work to repeatedly come back!

The Bank Bar and Bistro
One Shenton Way, #01-01
Singapore, 068803
Tel: +65 6636 2188
E-mail: events@thebankbar.com
URL: www.thebankbar.com
Facebook: www.facebook.com/TheBankBarBistro

DBS Marina Bay Regatta 2013

A two-day event scheduled for the 18th-19th May along Marina Bay.

I have heard about Dragon Boat racing, but wanted to … no not give it a go … but witness the sport in all its glory, and what better way than popping back to Marina Bay and enjoying the sights and spectacle of this amazing water sport.

Looks hard work indeed – well watching that is – but they do make it look (relatively) easy.

Poor Experience at Boulevard Bar – Marina Bay Financial Centre

Well it started like any other night, a nice gathering with work chums to celebrate the success of another hard days at work. We ended up going to the Boulevard Bar in Tower 1 of MArina Bay Financial Centre (MBFC), and it kinda snowed balled from there.

We ordered out drinks which came pretty promptly, we also ordered a pizza and a side dish of fries.

Issue 1 – Smoking in a non-smoking area
We noticed that the table next to us continued to lit off during the first round of our drinks. As one of the members of our group suffered from asthma, we reported this to the staff member. The first one said that we were in a smoking area (which was not true, as the law forbids smoking in any ‘covered areas’. They then walked away. After another cigarette was lit, we again reported the breach to the staff, this time they advised us that they would asked the other table to refrain from smoking in the non-smoking area – but this fell on deaf ears. After they lit up again, the staff advised us that they couldn’t enforce the ban – even though we reminded them that the establishment was also liable for any fines if the smokers were caught by inspectors.

Issue 2 – Appalling Service
Whilst we chatted away with our drinks, we started to notice that our food dishes did not show up. We asked one of the staff members, and was brushed off with the “it is coming excuse”. A few minutes later (about 15 minutes wait) the pizza arrived, and we chatted and enjoyed this. After another 20-25 minutes we noticed that the fries had still not yet appeared. We asked the status and again was told “they were on their way”. Another 10-15 minutes passed and we again asked, only to be told that there were some delays at the dish would take another 15 minutes – at this point we asked for the dish to be cancelled. The waitress then returned with the dish. We told her that we didn’t want the dish and to return it to the kitchen. We also asked to speak to the manager, he offered no support and allowed us to voice our concerns, but simply asked whether we wanted to cancel the dish, which we once again repeated (third time now) that yes we did.

We then asked for another dish that “was quick” to order, and duly ordered this from him – which he agreed to waive. A couple of minutes later, the other bar staff returned and then asked us “if everything was okay”, which of course, we responded as “sorry no it wasn’t” – not knowing what to do, she simply rolled her eyes and went away. How insulting, you don’t ask that questions (which would result in a negative response) shortly after a complaint has been filed to the manager.

Issue 3 – ‘Discretionary’ Service Charge
During the evening I considered asking for the service charge to be removed, but was told by the establishment that they couldn’t do this – advising it was a fixed charge. I am not sure of the Singapore consumer law, but in the US, UK, Australia and Europe, you can request this to be removed if the service being provided was significantly sub-standarded.

Issue 4 – confusion on soft drink happy hour
One of the group ordered a soft drink and settled before leaving, and didn’t realise that it was not under the ‘happy hour’ rule. What I found interesting is that the soft drink happy hour starts at 4pm but ends at 5pm, but whilst the alcohol happy hour (actually hours) started at 4pm and ended at 9pm. Talk about injustice for those that don’t drink alcohol. Either way, it is fine if 1 or 2 of us misunderstood this, but all 5 of us!?!? Therefore, something must be wrong with the way they presented this to the customer.

Having written a formal complaint to the Boulevard Head Office on all of these 4 concerns, I was invited to meet with the owner, their servicing head and the manager of Boulevard Marina Bay. They attempted to discount every single point I made, blaming the rain, unenforceable non-smoking law (which the landlord, not the establishment was liable for), that they didn’t feel the service issues was their fault and the service charge was indeed fix – and quoting this to be a “stealth tax”.

With Compliments from Boulevard Bayfront

With Compliments from Boulevard Bayfront

Relating to my request for a fully refund (S$138), they then advised me that if was really that dissatisfied that they actually would consider not serving me again in the future – this wasn’t exactly the best way for them to ‘deal’ with a complaint, trying to make it sound like it was my fault that I was unhappy, not theirs. I did explain that none of the 5 people who were present enjoyed the experience and it was multitude or failures that they needed to learn from – ranging from a recap for the non-smoking law, education and re-training. They then decided to offer a bottle of wine as an alternative ‘way’ of settling my complaint.

All in all, I found the owner and the experience extremely unsettling, and actually would personally consider stopping going they myself. After all there are plenty of nicer places to visit in Singapore than this :). But more importantly, it was the altitude of the owner and the way they tried to quash all elements of the feedback that caused me more concern – basically implying that they don’t care about the customer satisfaction!! How wrong can they be…

Moet and Chandon - Lovely Huvly Bubbly

Moet and Chandon – Lovely Huvly Bubbly

Funnily, they then agreed to give me this free bottle of wine – which turned into a bottle of Möet and Chandon…

The bottle costs around S120 – so covers the majority of the meal that we were complaining about (yes I know that the wholesale prices is a portion of this – but still, I never say no to a freebie)…

I guess the magic question is whether I want to go back to the Boulevard Bars or not in the future 🙂

Well we’ll see how I feel after a few weeks…there’s always plenty of places to drink in Singapore, so I am sure I won’t miss the place!!

Boulevard Bayfront
Marina Bay Financial Centre Tower 1
8 Marina Boulevard #01-02
Singapore 018981
Tel:      +65 – 6634 8761
Email:  info@boulevard.com.sg
URL:   http://www.boulevard.com.sg

Extreme Sailing Act 2 Singapore – Sailing Event

Whilst at work, we have all been watching the Promontory @ Marina Bay transform from a grass-area to a stage and hospitality area, but we didn’t know what was happening. So on Friday, we finally worked it out – it was an boating event on Marina Bay, as part of the Extreme Sailing Series 4-day event from Friday 11th April through to Sunday 14th April.

I decided to go on Saturday, 13th April as I already had plans for Sunday, and it was a great sight. It was very hot and humid – around 34°C but must have been at least 95% humidity. The event started at 11am, so I arrived early to enjoy the various water events (windsurfing and other small boating events), then I went for lunch at La Pau Sat and returned to my apartment to shower and refresh myself, before returning back to the event for the main event at 3pm. Between 3pm-6pm was the ultimate Extreme Sailing – with the Extreme 40 Class. Amazing scenes, but as the wind was quite light, they weren’t going as far as they normally would. These are the sailing boats which tip up as you speed around corners, and you have to balance the boat to avoid it tipping over.

I managed to take plenty of photos and it was such a fun day watching the amazing sports men and women – now I know why sailing looked so much fun, ‘cos it really is! It must be tough work regardless – both for the body and mind! I managed to take plenty of photos – I just hope they came out where (they looked great on the camera!)

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