Tag Archive for Smiling

Amex Reach Out With a Smile (ROWAS) Merchant Event

Each year, the American Express Singapore team go out on a merchant event to say hello to them and thanks for accepting the card.  This year, it was scheduled for Friday, 25th October and we were based at the Fullerton Hotel.  This is a great way to speak to our merchant customers, something that the majority of the Amex team will unlikely do on a daily basis.

At the start of the event, there was some general quiz questions and I jumped to the chance to answer. I knew the MC that was on stage, and he knew it was my birthday, so he managed to get 400 odd Amex Singapore employees to sing Happy Birthday to me – what a nice treat 🙂

We separated into various teams, and the GNP teams were based around Orchard and Somerset.  My particular location was the Concorde Hotel – I initially was given 3 sheets of merchants (about 75-80 locations), but then 2 of the sheet were taken back, so I only had 30 merchants to visit, phew!

Some of the merchants were ‘interesting’ – especially as this place had a House of Condom and a few bars/clubs – the latter would be difficult to visit, as most would have been closed.  It is strange why these are still added to the merchant list, when we can’t “see them” during the business day. Anyway, I did the majority, gave all of my gifts out and actually enjoyed the visits and speaking with the merchants.

I took special attention to visit the House of Condom location – an ‘interesting’ shop…haha!  I managed to speak with the sales agent/owner, and she agreed to put an open/close sign on the door – which she kindly put up on the spot.  Lovely juvly – job done! 🙂

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